Canon Digital Photo Professional not yet supported for Snow Leopard

by Administrator on December 16, 2009

Response from Canon Customer Service Ė Iíll update this once the problem is resolved. At the moment Canonís Digital Photo Professional DPP doesnít allow updates of preferences under Snow Leopard without crashing. It is a known bug but not posted anywhere on Canonís site to my knowledge.

Dear Mr. Proszowski:

Thank you for contacting Canon product support. We value you as a Canon customer and appreciate the opportunity to assist you with Digital Photo Professional.

Regrettably, we are still working on software updates for Snow Leopard.
We are aware of the issue accessing preferences in DPP. When the updates are released they can be downloaded from www.powershot.com .

We apologize for this inconvenience. Please let us know if we can be of any further assistance with Digital Photo Professional.

Sincerely,

Technical Support Representative

*** Updated 2009-12-16 ***

Apple has released Digital Photo Professional 3.7.3 Updater for Mac OS X. This update deals with some previous incompatability issues but still does not guarantee the software will work in Mac OS 10.6 environments.

Link

{ 1 comment… read it below or add one }

1 Manny Singh November 25, 2009 at 7:56 am

Here’s the solution

download the attached
http://www.megaupload.com/?d=SFGRPE74

Place it in ~/Library/Preferences/ overwriting the old one. Then start DPP, go to preferences and setup to taste.

Remember to go specifically into the HD and replace file there.
/Users/Username/Library/Prerferences

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